The catering industry, especially fast food, is getting faster and faster. The use of touch screen technology allows consumers to order food with their fingers. As a result, there is no longer a long line in the restaurant, even during peak meal times. The staff who used to accept orders at the cash register are now rescheduled to the food preparation area, where the number of staff has doubled.
The touch screen has changed the way of serving consumers. The touch screen is unstoppably accepted by people and loved by consumers and employees.
Consumers order food through the touch screen installed on the restaurant counter. A speaker is installed on the system to enable the touch screen to talk to consumers. For example, after the consumer chooses, the system will suggest "press OK to confirm, or press GO BACK to change the order." After the order is entered, it will be displayed on the kitchen screen immediately, and the staff will distribute food in the kitchen.
Consumers like efficient and fast service. The McDonald's self-service ordering machine allows consumers to enter the menu in a few seconds when they come over. After a while, they sit down and eat, or they leave with a bag of food in their hands.
While consumers get fast service through the touch screen, workers also simplify work procedures and they serve.
더 빠르지만 덜 힘든 작업입니다. 예를 들어, 주방 작업자는 더 이상 손으로 쓴 주문을 인식할 필요가 없고 주방 디스플레이 화면에 설치된 메뉴만 참조하면 되므로 혼란과 시간 낭비가 없습니다. 터치 컴퓨터는 음료 분배 시스템에 직접 연결됩니다. 음료 총에서 음료를 따를 때 시스템은 바텐더의 터치 스크린 터미널에 지불 가능한 음료 요금을 자동으로 기록할 수 있습니다. 이 시스템은 바텐더가 사용하는 키 입력 횟수를 줄이고 고객 서비스 속도를 높입니다. 예전에는 카운터에서 일하는 사람들이
A list is input from the keyboard into the computer and then the total is calculated. Now, each guest is numbered on the touch screen. Once the customer gets the food and is ready to pay, the order number is immediately entered into the cash register, and the screen immediately shows the total value. For workers working at the cash register, no mistakes can be made and the work becomes simpler.
In addition, the touch screen is more flexible because it eliminates the process of inputting and outputting charts through the keyboard. For example, at ten thirty every morning, the touch screen will automatically change the breakfast menu to the lunch menu. This flexibility allows restaurant and bar managers to avoid unnecessary confusion and enables them to focus more on serving customers.
The touch screen is intuitive and easy to use, which greatly shortens the training time for workers. In industries marked by mobility, shortening the training time has many benefits, especially when the hotel manager has no time for training at all. The most effective point-of-sale self-service system is that it is easy to use even if the user is not trained much. The touch screen interface has played a very important role in making it so simple. The touch screen hides the complex work inside the self-service kiosk system, allowing users to focus on the important issue, namely, serving consumers.
